Monday, 14 May 2012
At the weekend I was called upon to play "help-desk" to Big Nana, who had received a telephone call from somebody claiming to be from Hewlett Packard who wanted to "fix" her computer remotely.
Once we had established that she had not compromised her security settings by giving this person any rights over her PC, she mentioned in passing that she is getting a lot more spam emails these days. She started to enumerate the various offers from Nigerian officials and pharmaceutical suppliers that she is being bombarded with and I was horrified. Older people should be protected from this stuff.
"You shouldn't be subjected to all this! Surely your BT Account should automatically divert all this insulting filth to you Spam folder?", I said.
"It does", she replied. "That's where I'm reading it".